The bowls are great and I am glad it is in town. The suggestion I am giving to improve how you handle online orders. For the past year, at least a half of dozen times, I have ordered ahead to come pick up. Every time I show up, at least 20 minutes after ordering, the orders are never ready or even being prepared. The girls find the receipt sitting on the counter and start making them, only once prompted. Not the end of the world but maybe improve the system, or eliminate on-line ordering.